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Author: Joe Svoboda

WPA2 and Your Wifi’s Security – Protect Your Business From KRACK

Yesterday, security researchers in Belgium alerted the public of a vulnerability (KRACK) in WPA2, today’s standard for encrypting data over wi-fi networks. WPA2 (WiFi Protected Access 2) has been the most secure option to deter eavesdroppers since 2004. Networks using WPA2 are everywhere and is likely what type of network you connect to everyday in your office or home. If your device supports wi-fi, it is likely affected. If a hacker is in range of your network, a flaw in WPA2’s protocols can be manipulated to read and steal data that would otherwise be protected. The vulnerability even leaves...

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We’re A Managed Services Provider -Why Is That Different From Other IT Companies?

For the last 2 years, The Miller Group has been known as something called a “managed service provider” or MSP. In the IT industry, this is a label used most often by technology companies who offer clients services based on a monthly subscription model. Wikipedia says “Managed services is the practice of outsourcing, on a proactive basis, the management responsibilities and functions and a strategic method for improving operations and cutting expenses… Most MSPs bill an upfront setup or transition fee and an ongoing flat or near-fixed monthly fee, which benefits clients by providing them with predictable IT support costs.” Here is a bit of background on us. Many of our clients have been with us for 10, 20 even nearly 30 years. This new way of operating may seem different from The Miller Group of the past. From 1985 to 1996, TMG focused on software and large enterprise level contracts based around corporate IT training. From 1997 to 2002, TMG added hardware specialties and Microsoft expertise. From 2002 to 2015, we operated as a company with the break/fix mentality- “We fixed something when broken and billed after.” In late 2015, we began the journey of transitioning our business to a full MSP. This means we can keep our clients technology up and running with a proactive approach. MSPs are the guardians of IT, delivering ongoing monitoring and management of client applications (email, website,...

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Twice in A Week: The Miller Group Sees Scams Too

Scams come in all shapes and sizes. Every business is a susceptible target for these ever-improving criminals who try to profit from you or your employees mistakes. Case in point, within the last week, The Miller Group received two scam attempt of different types. Luckily, our staff thwarted the efforts but some businesses might not be so lucky. Scam One: Last Friday, one of our office staff members who handles some of our accounting received an email from an AOL account in our CFO’s name. The email asked simply, “Are you in the office?” The recipient staff member happened...

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Equifax Data Breach: Your Identity Is At Risk

If you’ve ever opened a credit card, taken out a loan or have bills in your name, you’ve got a credit report. It also means you’re likely affected by the latest data breach. 143 million Americans had their personally identifiable information stolen from Equifax between May and July of this year. That’s nearly half the U.S. population. Equifax, one of the country’s three major credit reporting agencies, made the public announcement last week stirring scandal. Equifax said it discovered the data breach on July 29. “Criminals exploited a U.S. website application vulnerability to gain access to certain files,” the company...

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Inbox Overflowing With Emails You Never Signed Up For? It’s Called An Email Bomb and It May Be a Cover Up for Much Worse

Recently, one of our clients called us with an annoying email issue that they just couldn’t quite figure out. Why in the world were they suddenly receiving thousands of unwanted subscriptions, email newsletters and online account registrations? How could they make it stop? It’s called an email bomb and they are often a cover up for something much worse than a flooded inbox. The prime reason these email bombs happen is to bury a legitimate email alerting you to a purchase made with one of your accounts. That’s right- the real problem here is that someone has stolen some...

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Tech-Tech-Goose?

Good question. We are a technology company based in Saint Louis. Geese have been known to be a bit of a nuisance around this area, so much so that we have to dodge their droppings on the way in the office door and from time to time we get chased to our cars. Plus it is just fun to say....so there is that.

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